About Priority Plus Care Capability Statement
Choosing a disability support or home care provider is about more than finding someone to deliver services. Instead, it’s about choosing an organisation that understands your goals, respects your choices and supports your independence.
Our Capability Statement introduces Priority Plus Care and explains who we are. It also outlines our disability support and home care in Dubbo and across regional New South Wales. In addition, it highlights our values, capabilities and service standards.
Participants, families, healthcare professionals, support coordinators and referral partners can all use this document. Most importantly, it demonstrates our commitment to safe, responsive and culturally respectful care.
View Our Capability Statement
Why Choose Priority Plus Care?
Navigating regional NDIS intakes and home care rosters requires complete transparency regarding a provider’s local infrastructure and community values. Priority Plus Care delivers person-centered, profit-for-purpose disability and home care support frameworks across Western New South Wales. As an ACNC registered charity, we combine practical support with cultural engagement to create lasting, positive outcomes.
As a result, you’ll gain a better understanding of our community-first approach. Likewise, you’ll discover how our values shape the way we deliver care every day.
What's Included in Our Capability Statement?
The Capability Statement includes information about:
- About Priority Plus Care
- Our Vision, Mission and Core Values
- Disability Support Services
- Home Care Services
- Our Person-Centred Approach to Care
- Community Partnerships and Regional Impact
- Quality, Governance and Compliance
- Contact Information and Referral Pathways
Additionally, it provides an overview of how we work with participants, families and referral partners. including our Support at Home services for older Australians who wish to remain living independently.
Who Is This Document For?
Whether you’re seeking support for yourself or someone else, this document can help. It provides useful information about services such as home personal care, disability support and community-based assistance for:
- NDIS participants
- Families and carers
- Healthcare professionals
- Support coordinators
- Referral partners
Additionally, it explains how Priority Plus Care delivers compassionate, community-connected services. It also shows how we help people achieve greater independence and improved wellbeing.
Ready to learn more? Download our Capability Statement today. Then, explore our services, values and person-centred approach across regional New South Wales.
If you have an urgent referral or want to discuss immediate capacity availability with our team at 📍 141 Fitzroy St, Dubbo NSW 2830, 📞 call us directly on (02) 5836 6637, ✉️ email your active plan goals straight to info@prioritypluscare.org.au, or 🌐 visit our website to quickly access our online Referral Form and Contact Us page today.
Download Our Capability Statement
View Our Capability Statement
Frequently asked questions
Why should I read a disability support provider's Capability Statement?
A Capability Statement helps you understand a provider’s experience, values, service approach, and commitment to quality before deciding whether they’re the right fit. It’s a useful resource when comparing providers or seeking confidence in your choice of care.
How can a Capability Statement help support coordinators and healthcare professionals?
Support coordinators, hospitals, allied health professionals, and community organisations can use a Capability Statement to quickly understand a provider’s capabilities, referral pathways, service areas, and suitability for participant needs, making the referral process more efficient.
How do I know if Priority Plus Care is the right provider for my needs?
Choosing the right provider comes down to finding a team that understands your goals, communicates openly, and delivers personalised support. Our Capability Statement gives you an overview of how Priority Plus Care works with participants to provide flexible, person-centred disability support and home care across Regional NSW.
Can I refer someone to Priority Plus Care after reading the Capability Statement?
Yes. If you are a support coordinator, healthcare professional, family member, or community organisation, you can contact our team to discuss a referral. We’ll guide you through the next steps and help determine the most appropriate supports for the participant.
What should I do after downloading the Capability Statement?
After reviewing the Capability Statement, we recommend contacting Priority Plus Care to discuss your individual needs or referral requirements. Our team can answer your questions, explain available services, and help you determine the most suitable support options for your circumstances.
