Local support from North Parramatta
Priority Plus Care’s Sydney office is located at 5 Fleet Street, North Parramatta NSW 2151. From this local base, we provide personalised disability support and home care across North Parramatta, Parramatta, Western Sydney and selected surrounding Sydney areas.
In addition, our team takes time to understand each participant’s needs, goals, routines and preferred way of receiving support. As a result, proposed support arrangements can be shaped around the participant’s everyday life.
However, service delivery remains subject to the participant’s location, support requirements and suitable worker availability.
- Coordinator
Meet our local Community Leader
Hello I’m Sheena
- Your North Parramatta Community Hub Lead
Sheena Olsen
Western NSW & Regional NDIS Advocate
Sheena leads our North Parramatta Community Hub, supporting participants and families across North Parramatta and surrounding regional towns. She is deeply passionate about identifying critical gaps in local NDIS services and running grassroots community programs that actively advocate for what regional families truly need. Operating as part of our Foundation’s non-profit delivery arm, Sheena works tirelessly to ensure country voices are heard, systemic barriers are broken down, and our community receives genuine, dignified care.
- Identifying & bridging local service gaps across Western NSW NDIS plans
- Running targeted community programs to advocate for regional health needs
- Direct participant advocacy for families in North Parramatta & surrounding areas
- Connecting regional participants to local home care, SIL & respite pathways
60+
Year Combined Experience
- SERVICES IN NORTH PARRAMATTA
Disability and Home Care Services in North Parramatta
We provide flexible disability support and home care designed to help participants manage everyday life, maintain independence and stay connected with their community. In addition, each support arrangement is shaped around the participant’s needs, preferences and goals. However, services remain subject to suitable worker availability.
In-home personal care
Our In-home Personal Care services provide respectful assistance with showering, dressing, grooming, mobility and other personal routines, helping participants remain safe, comfortable and independent at home.
Household Support
Our Home Care Services can include assistance with cleaning, laundry, changing bed linen and other household tasks that help maintain a safe, comfortable and organised home.
Transport and Appointment Assistance
Our disability support services may include transport assistance for medical appointments, therapy sessions, shopping, community activities and other agreed commitments.
Respite and Short-Term Support
Flexible respite and short-term support options are tailored around the participant’s needs, routines and preferences. At the same time, these arrangements can give families and carers valuable time to rest and recharge.
Supported Independent Living (SIL)
Through our Supported Independent Living (SIL) services, eligible participants can receive assistance or supervision with personal care, meal preparation, household routines and practical daily living skills. As a result, participants can work towards greater independence within their chosen living arrangement.
Support Coordination
When this service is accepting referrals, Support Coordination can help participants understand their NDIS plan, connect with suitable providers and coordinate supports around their goals and available funding.
- SUPPORT DESIGNED AROUND YOU
How Priority Plus Care Supports You
Personal Care and Daily Living
Respectful assistance with personal routines, meals, mobility and other everyday tasks at home.
NDIS Disability Support
Flexible support designed around the participant’s goals, preferences and available NDIS funding.
Household and Home Support
Practical assistance that helps participants maintain a comfortable, organised and safer home environment.
Community Participation
Support to attend activities, appointments and community programs while developing confidence and connection.
Respite and Short-term Support
Flexible respite arrangements developed around the participant’s needs and the family or carer’s circumstances.
Independent living support
Practical support that helps participants develop routines, strengthen life skills and work towards greater independence.
- Assistance within the participant’s living arrangement
- Support aligned with personal goals
- RESPECTFUL AND INCLUSIVE SUPPORT
Support that Respects Culture, Identity and Community
- OUR APPROACH
What Makes Priority Plus Care Different
We provide respectful assistance with showering, dressing, grooming, meal preparation, mobility and other everyday activities that help participants remain comfortable, confident and independent in their own home.
- WHY CHOOSE PPC
Support Built Around You and Your Goals
Priority Plus Care provides personalised disability support and home care coordinated from our North Parramatta Sydney office. We take time to understand each participant’s needs, routines and preferences before agreeing on a suitable support arrangement.
Flexible Support Arrangements
Support is planned around the participant’s daily routines, goals and changing circumstances. Arrangements can be reviewed where needs change, subject to available services, funding and suitable worker availability.
Responsive and Clear Communication
Participants, families and authorised representatives receive straightforward information about referrals, available services, responsibilities and next steps throughout the support journey.
Local Coordination from North Parramatta
Our North Parramatta office provides a local contact point for participants, families, support coordinators and referral partners across Parramatta, Western Sydney and selected surrounding areas.
Respectful and Culturally Responsive Care
Support considers each participant’s identity, culture, communication preferences, family relationships and community connections. We listen carefully and aim to provide care that feels respectful, inclusive and appropriate.
Focused on Meaningful Participant Outcomes
Support is shaped around practical goals that matter to the participant, such as greater independence, confidence, community participation and maintaining everyday routines—not simply completing a list of tasks.
We work with participants, families, carers and support coordinators to develop support arrangements that fit the person’s needs and everyday life. Services are subject to the participant’s location, support requirements and suitable worker availability.
Why choose priority plus care
Professional, compassionate support in North Parramatta designed to help you live safely and independently at home.
- LOCAL SERVICE AREA
Areas supported near North Parramatta
From our North Parramatta office, Priority Plus Care supports participants across Parramatta and selected surrounding Sydney areas. However, availability depends on the participant’s location, support requirements and suitable worker availability. Contact our team to confirm whether support is currently available in your suburb.
Submit an enquiry or participant referral
Complete our online referral form or contact our team with the participant’s details and requested services.
Discuss needs, goals and preferences
Our team will speak with the participant or authorised contact to understand their goals, routines, preferences and support requirements.Flexible services built around your goals and independence.
Agree on a suitable support arrangement
Where PPC can meet the participant’s requirements, we will discuss the proposed services, responsibilities, availability and a suitable commencement plan.
- FAQ’s
Frequently asked questions
What disability support services do you provide in North Parramatta?
Priority Plus Care provides in-home personal care, daily living assistance, household support, community participation, transport and appointment assistance, respite and independent living support.
Support Coordination should only be listed while PPC is actively accepting referrals for that service.
Which areas surrounding Parramatta do you service?
We support participants across Parramatta and selected surrounding Sydney areas.
Availability depends on the participant’s address, support requirements and the availability of suitably matched workers. Contact our team to confirm service availability for your suburb.
Can a support coordinator submit a referral?
Yes. A support coordinator can submit a participant referral with the participant’s or authorised representative’s consent.
Families, carers, authorised representatives and participants may also contact us directly.
Do you support plan-managed and self-managed NDIS participants?
Priority Plus Care can discuss services with plan-managed and self-managed NDIS participants.
Available services must align with the participant’s plan, funding arrangements, support needs and agreed service terms.
How quickly can services commence?
Commencement timeframes vary according to the participant’s needs, requested service, location and suitable worker availability.
After reviewing the referral, our team will discuss realistic next steps and proposed timeframes. Do not promise immediate commencement.
Where is the PPC North Parramatta office?
Priority Plus Care’s Sydney office is located at:
5 Fleet Street, North Parramatta NSW 2151
You can contact the team on (02) 5836 6637 or email info@prioritypluscare.org.au.
Learn how our disability support and home care services in North Parramatta can help you or your family live independently with confidence.
Explore our disability support, home care, and NDIS-style services available across North Parramatta and regional NSW for your needs.
Need Support or Want to Refer Someone?
Speak with our North Parramatta team for personalised advice or submit a referral to get started with the right support quickly.
- Our Blog
Helpful insights for your care journey
More Than a Service: Why Community Spaces Matter in Disability Support
Community Programs Delivered by Oyster Tribe When we talk about disability support, it can be easy…
More Than a Program: Creating Inclusive Community Participation in Dubbo
Creating More Opportunities for Community Participation Community participation is about much more than simply attending an…
Stronger Together: Why Community Partnerships Matter in Disability Support
Disability Support in Dubbo, Built Through Community Connection Good support is about more than delivering a…
- Location
Our locations
Find Priority Plus Care Near You
Priority Plus Care provides personalised disability support and home care through our offices in North Parramatta and Dubbo. Select a location to learn more about the services available in that area.